FAQs
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General Questions
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Yes! All PlushbyB products are 100% vegan and cruelty-free. We are committed to ethical beauty, meaning our products holds no animal-derived ingredients and are never tested on animals.
Yes, our products are made with gentle, non-toxic ingredients that are safe for both adults and kids. We prioritise safety and quality, ensuring that all our products are family friendly.
Each product is handcrafted with care using natural, vegan ingredients. Our lip glosses, lip and cheek tints, and lip scrubs are made in small batches to ensure quality and freshness.
Currently, PlushbyB ships within India, but we are working on expanding our shipping options to include international customers soon. Stay tuned!
Our products have a shelf life of 12 months from the date of manufacture. To ensure the best results, we recommend storing them in a cool, dry place and using them within this time frame.
We do not accept returns for used beauty products due to hygiene reasons. However, if you receive a damaged or defective product, we offer a replacement or refund within 7 days of delivery. Please contact our customer service team with your order details for assistance.
We offer exchanges only for defective or damaged items. If you need an exchange, please contact us within 7 days of receiving your order. Our team will guide you through the exchange process.